
State Farm® Insurance Agent Emily Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Hale
August 2, 2025
"My husband and I decided to get a quote from State Farm, as our insurance continues to go up every year, even though we have not had any claims. Douglas Taylor was so kind and helpful. He made the process of switching to State Farm so easy and saved us money in the process. I am very thankful for his service and expertise, and I will continue to tell others so that he can help them."
"Thank you Michelle for the kind review! We are thrilled to earn your business with State Farm and my office. Look forward to working with you all for all your insurance needs. "
Kaye Duran
July 31, 2025
"I recently moved to Texas and Jeneva was so helpful and made the insurance move a pleasure. Since then I have called the office a number of times and she has always responded, professionally, and efficiently above and beyond. It’s a great relief to have someone like her to answer questions and help resolve issues. I highly recommend both Jeneva and the Emily Smith office. They are great!"
"Thank you Kaye for your review! So glad Jeniva made the process of moving your policies very easy and seamless! We appreciate your business with my office and State Farm! "
Jordanrbwler *
July 31, 2025
"A huge thank you to Doug for being an absolutely capable agent. I already loved State Farm, but had to transfer policies after moving states and Doug was incredibly knowledgeable, concise and kind. He was able to fully explain all of the benefits, give comparisons and tried to help with discounts wherever possible while working around my schedule. He made a super dreaded task turn out to be surprisingly easy. Thank you, and your team- I truly appreciate your professionalism and am excited to have chosen this office."
"Jordan- thank you for the kind review! I'm so happy to hear Doug made your experience with transferring your policies to Texas very easy and smooth! Excited to work with you and thank you for your business with my office and State Farm! "
Brian Calhoun
July 30, 2025
"Jeniva is great she is always there to help in a timely manner."
"Thank you for the review Brian! Pleasure working with you all for your insurance needs - Jeniva is professional and always there to help! "
manuel lemus
July 21, 2025
"Jeniva Stoner did an amazing job taking care of everything and making it a very easy process for me!"
"Manuel- thank you for the review! Glad to hear Jeniva made the process for you to switch over everything so seamless and easy! "
Hecnery Vera
July 18, 2025
"La atención de Raquel fue excelente. Muy profesional y siempre atenta a ofrecernos un seguro de acuerdo a nuestras necesidades. Muy agradecida"
"Thank you for the kind review! We are excited to earn your business and so glad Raquel was able to help you with your insurance needs! "
Jalaj Jha
July 10, 2025
"State farm CX is great and Doug was awesome. He answered all my questions patiently and advised on best options for my situation"
"Thank you for the kind review! Excited to work with you for your insurance needs and glad to hear Doug was able to make the process very easy for you! "
Celina Luna
July 1, 2025
"Emily & Molly have everything under complete control! They are responsive & ensure to maintain effective communication. Any questions regarding policy questions are thoroughly answered and they recognize when a response is better answered by phone vs email/text. Hands down the best insurance team I’ve ever experienced!"
"Celina- thank you for the review! It's a pleasure working with you for your insurance needs and I'm so glad you have a great experience with my team and office. Appreciate you! "
Danny Hoover
June 20, 2025
"She was very prompt to answer all my questions and concerns. Also took extra time to get me the best value for my needs."
"Danny- thank you for the kind review! Jeniva is always prompt and professional and so glad she was able to help you with all your insurance needs and provide you the best value! Thank you for your business with my office and State Farm. "
rahul badangi
June 18, 2025
"Doug Taylor, was conscience and helpful. Appreciate these guys in helping me and saving some money"
"Rahul- thank you for the review! Very happy we could help you save for your insurance needs and policies by bundling with State Farm! We appreciate your business with my office! "
Brandon Rader
June 17, 2025
"Molly is amazing! Great office to work with!"
"Brandon- thank you for the kind review! We appreciate your business with my office and so glad to hear the customer service you receive from my office is exceptional. Thank you!! "
Dana
June 9, 2025
"I've been a State Farm customer for over three years now, and I couldn't be happier with the exceptional service I've received. From day one, the customer service has been nothing short of fantastic. What truly sets them apart is their ability to keep my insurance costs down without compromising on coverage. It's a huge relief to know I'm getting great value. A special shout-out to Molly and Emily, who are absolutely wonderful. They are incredibly personable, professional, and genuinely caring. Their warmth and helpfulness make every interaction a pleasure. I highly recommend State Farm for anyone looking for an insurance company."
"Dana- thank you for the kind review! It's a joy working with you all for your insurance needs and we appreciate your business with my office and State Farm! Thank you "
Debra Foster
June 1, 2025
"All I can say is "Wow!" It was truly refreshing doing business with Doug. He truly cared about our family and got us the best rates and service that suited our needs and not the needs of the insurance company. So encouraging to do business with someone that cares about you as a "good neighbor"."
"Debra- thank you for the kind review!! We are excited to earn your business for your home insurance and car insurance with my office and State Farm. I'm glad the experience of moving your coverage over to State Farm was a seamless and remarkable experience! "
Stephanie Nazario
May 29, 2025
"Emily and her team are always super helpful! The communication is easy and the wait time for a response is fairly quick!"
"Stephanie - thank you for the review! So happy to hear the service we deliver is prompt, professional and helpful! We enjoy working with you for your insurance needs. Thank you! "
YAMPA LEÓN
May 22, 2025
"Really nice Guys!! 100% recomended! 5 ⭐️"
"Thank you for the 5 star review! Happy we could earn your business for your car insurance with my office and State Farm! Thank you!! "
Langston Lawrence
May 22, 2025
"I had a smooth experience talking with Jeniva Stoner.. Not only did she provide excellent service, she was able to communicate with me efficiently despite my difficult schedule. She helped me switch my auto insurance from Progressive to State Farm because their prices were getting too high. She has made the process of getting insurance quick and easy. I highly recommend this State Farm office"
"Langston- thank you for the kind review! Pleasure working with you and so glad Jeniva made the experience of switching over to State Farm a very seamless and a remarkable experience! We appreciate you! "
Elida Hernandez
May 19, 2025
"Though my needs were close to holidays this office responded n took care of my car insurance.!Mr. Doug has the patience to-explain n know how of giving the best appropriate discounts. Very happy w/premium too."
"Elida I’m so glad Doug was able to get everything taken care of for you! He always provides incredible service and attention and I’m happy we got you a better deal with State Farm."
Karm Patel
May 14, 2025
"Doug helped me with all my need for auto and home insurance. He is very nice and explained me everything. Thank you very much for all your help."
"Karm- we are excited to earn your business with my office and State Farm! Happy to hear Doug helped you get everything taken care of for your auto insurance and home insurance - thank you for your business! "
Ashley Fisher
May 5, 2025
"Great customer service! I had a payment issue come up over the weekend, and they got to my email and resolved the issue ASAP Monday morning with no problems."
"Ashley- thank you for the 5 star review!! Glad we were able to deliver prompt service to you and we appreciate your business with my office and State Farm! "
sumanth Chitipotu
May 2, 2025
"EMily Smith And Her Team here is so nice to work with. Very knowledgeable and helpful. They are absolutely the best. Very Patiently Help to the Client. Kudos to Whole Team"
"Sumanth- thank you for the review! Happy to hear your experience with my office has been remarkable and the customer service is top notch! It's been a pleasure working with you for your auto insurance and home insurance here in Aubrey. Thank you! "
Jimmy L
May 2, 2025
"My State Farm agent of 20 years recently retired so my account was assigned to Emily Smith. Doug really helped me out in a pinch, on short notice...so far so good!"
"Thank you Jimmy for the kind review! It's been very nice working with you since your policies have moved to my office and glad that we were able to get your renter's insurance taken care of very quickly for you! Appreciate you! "
courtney sogga
May 2, 2025
"My family has been with State Farm for almost ten years but this is my first time setting up my own insurance and Jeniva Stoner made it very quick and easy! 10/10 customer service"
"Thank you Courtney for the 5 star review!! We are so excited to work with you and happy to hear Jeniva made everything very easy with setting up your auto insurance policy with State Farm and my office! "
Kamil
April 21, 2025
"Emily and the team have been great to work with. Communication is top notch, ready to answer your questions no matter of stupid the questions may seem. They also help get you packages that suit your situation... We have been with them for over 4 years."
"Thank you Kamil!! It's a pleasure working with you for all your insurance needs. Thank you for trusting us with your business and we appreciate you and your family! "
Juan Sarmiento
April 18, 2025
"Douglas Taylor was a great help with the process , smooth transition 👌"
"Juan- thank you for the kind review! Glad we could earn your business and bundle your auto and home insurance together with State Farm! Doug is great to work with and always makes the process of switching over very easy and seamless! "
Dennis Ahn
April 17, 2025
"I moved from Illinois 2 years ago. I have been using State Farm for a long time, and they moved my car insurance so smoothly and it was a pleasant experience. Recently I moved my homeowner insurance to State Farm as well. I combined the policies and it was a great decision I made. Douglas Taylor made it so easy!!!"
"Dennis- thank you for the kind review! I'm so glad we were able to help you bundle both your auto and home insurance with my office and State Farm and made the state-to-state transfer process so seamless! We appreciate you! "