State Farm® Insurance Agent Emily Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Celina Luna
July 1, 2025
5
out of
5
rating by Celina Luna
"Emily & Molly have everything under complete control! They are responsive & ensure to maintain effective communication. Any questions regarding policy questions are thoroughly answered and they recognize when a response is better answered by phone vs email/text. Hands down the best insurance team I’ve ever experienced!"
We responded:
"Celina- thank you for the review! It's a pleasure working with you for your insurance needs and I'm so glad you have a great experience with my team and office. Appreciate you! "
Ved Radhakrishnan
June 29, 2025
5
out of
5
rating by Ved Radhakrishnan
"Emily, Based on the google reviews, I have switched from Andrew Shell to you, hoping you will be honest and caring. I had a very bad experience with Andrew & co, they refused to take ownership of their mistake inspite of me providing email documentations, was so rude, not professional and was very diffult to reach as well. I have written my experience in his google page and officially lodged a complaint with State farm corporate."
We responded:
"Thank you for the review! We look forward to working with you for your policies"
Danny Hoover
June 20, 2025
5
out of
5
rating by Danny Hoover
"She was very prompt to answer all my questions and concerns. Also took extra time to get me the best value for my needs."
We responded:
"Danny- thank you for the kind review! Jeniva is always prompt and professional and so glad she was able to help you with all your insurance needs and provide you the best value! Thank you for your business with my office and State Farm. "
rahul badangi
June 18, 2025
5
out of
5
rating by rahul badangi
"Doug Taylor, was conscience and helpful. Appreciate these guys in helping me and saving some money"
We responded:
"Rahul- thank you for the review! Very happy we could help you save for your insurance needs and policies by bundling with State Farm! We appreciate your business with my office! "
Brandon Rader
June 17, 2025
5
out of
5
rating by Brandon Rader
"Molly is amazing! Great office to work with!"
We responded:
"Brandon- thank you for the kind review! We appreciate your business with my office and so glad to hear the customer service you receive from my office is exceptional. Thank you!! "
Dana
June 9, 2025
5
out of
5
rating by Dana
"I've been a State Farm customer for over three years now, and I couldn't be happier with the exceptional service I've received. From day one, the customer service has been nothing short of fantastic. What truly sets them apart is their ability to keep my insurance costs down without compromising on coverage. It's a huge relief to know I'm getting great value. A special shout-out to Molly and Emily, who are absolutely wonderful. They are incredibly personable, professional, and genuinely caring. Their warmth and helpfulness make every interaction a pleasure. I highly recommend State Farm for anyone looking for an insurance company."
We responded:
"Dana- thank you for the kind review! It's a joy working with you all for your insurance needs and we appreciate your business with my office and State Farm! Thank you "
Debra Foster
June 1, 2025
5
out of
5
rating by Debra Foster
"All I can say is "Wow!" It was truly refreshing doing business with Doug. He truly cared about our family and got us the best rates and service that suited our needs and not the needs of the insurance company. So encouraging to do business with someone that cares about you as a "good neighbor"."
We responded:
"Debra- thank you for the kind review!! We are excited to earn your business for your home insurance and car insurance with my office and State Farm. I'm glad the experience of moving your coverage over to State Farm was a seamless and remarkable experience! "
Stephanie Nazario
May 29, 2025
5
out of
5
rating by Stephanie Nazario
"Emily and her team are always super helpful! The communication is easy and the wait time for a response is fairly quick!"
We responded:
"Stephanie - thank you for the review! So happy to hear the service we deliver is prompt, professional and helpful! We enjoy working with you for your insurance needs. Thank you! "
YAMPA LEÓN
May 22, 2025
5
out of
5
rating by YAMPA LEÓN
"Really nice Guys!! 100% recomended! 5 ⭐️"
We responded:
"Thank you for the 5 star review! Happy we could earn your business for your car insurance with my office and State Farm! Thank you!! "
Langston Lawrence
May 22, 2025
5
out of
5
rating by Langston Lawrence
"I had a smooth experience talking with Jeniva Stoner.. Not only did she provide excellent service, she was able to communicate with me efficiently despite my difficult schedule. She helped me switch my auto insurance from Progressive to State Farm because their prices were getting too high. She has made the process of getting insurance quick and easy. I highly recommend this State Farm office"
We responded:
"Langston- thank you for the kind review! Pleasure working with you and so glad Jeniva made the experience of switching over to State Farm a very seamless and a remarkable experience! We appreciate you! "
Elida Hernandez
May 19, 2025
5
out of
5
rating by Elida Hernandez
"Though my needs were close to holidays this office responded n took care of my car insurance.!Mr. Doug has the patience to-explain n know how of giving the best appropriate discounts. Very happy w/premium too."
We responded:
"Elida I’m so glad Doug was able to get everything taken care of for you! He always provides incredible service and attention and I’m happy we got you a better deal with State Farm."
Karm Patel
May 14, 2025
5
out of
5
rating by Karm Patel
"Doug helped me with all my need for auto and home insurance. He is very nice and explained me everything. Thank you very much for all your help."
We responded:
"Karm- we are excited to earn your business with my office and State Farm! Happy to hear Doug helped you get everything taken care of for your auto insurance and home insurance - thank you for your business! "
Ashley Fisher
May 5, 2025
5
out of
5
rating by Ashley Fisher
"Great customer service! I had a payment issue come up over the weekend, and they got to my email and resolved the issue ASAP Monday morning with no problems."
We responded:
"Ashley- thank you for the 5 star review!! Glad we were able to deliver prompt service to you and we appreciate your business with my office and State Farm! "
sumanth Chitipotu
May 2, 2025
5
out of
5
rating by sumanth Chitipotu
"EMily Smith And Her Team here is so nice to work with. Very knowledgeable and helpful. They are absolutely the best. Very Patiently Help to the Client. Kudos to Whole Team"
We responded:
"Sumanth- thank you for the review! Happy to hear your experience with my office has been remarkable and the customer service is top notch! It's been a pleasure working with you for your auto insurance and home insurance here in Aubrey. Thank you! "
Jimmy L
May 2, 2025
5
out of
5
rating by Jimmy L
"My State Farm agent of 20 years recently retired so my account was assigned to Emily Smith. Doug really helped me out in a pinch, on short notice...so far so good!"
We responded:
"Thank you Jimmy for the kind review! It's been very nice working with you since your policies have moved to my office and glad that we were able to get your renter's insurance taken care of very quickly for you! Appreciate you! "
courtney sogga
May 2, 2025
5
out of
5
rating by courtney sogga
"My family has been with State Farm for almost ten years but this is my first time setting up my own insurance and Jeniva Stoner made it very quick and easy! 10/10 customer service"
We responded:
"Thank you Courtney for the 5 star review!! We are so excited to work with you and happy to hear Jeniva made everything very easy with setting up your auto insurance policy with State Farm and my office! "
Kamil
April 21, 2025
5
out of
5
rating by Kamil
"Emily and the team have been great to work with. Communication is top notch, ready to answer your questions no matter of stupid the questions may seem. They also help get you packages that suit your situation... We have been with them for over 4 years."
We responded:
"Thank you Kamil!! It's a pleasure working with you for all your insurance needs. Thank you for trusting us with your business and we appreciate you and your family! "
Juan Sarmiento
April 18, 2025
5
out of
5
rating by Juan Sarmiento
"Douglas Taylor was a great help with the process , smooth transition 👌"
We responded:
"Juan- thank you for the kind review! Glad we could earn your business and bundle your auto and home insurance together with State Farm! Doug is great to work with and always makes the process of switching over very easy and seamless! "
Dennis Ahn
April 17, 2025
5
out of
5
rating by Dennis Ahn
"I moved from Illinois 2 years ago. I have been using State Farm for a long time, and they moved my car insurance so smoothly and it was a pleasant experience. Recently I moved my homeowner insurance to State Farm as well. I combined the policies and it was a great decision I made. Douglas Taylor made it so easy!!!"
We responded:
"Dennis- thank you for the kind review! I'm so glad we were able to help you bundle both your auto and home insurance with my office and State Farm and made the state-to-state transfer process so seamless! We appreciate you! "
Sylvia Preston
April 14, 2025
5
out of
5
rating by Sylvia Preston
"Mr. Doug Taylor was very patient and helpful changing my auto insurance company."
We responded:
"Sylvia- thank you for the review! Happy to hear Doug was able to get you a very competitive rate for your car insurance and made the change to State Farm very easy and simple! Excited to earn your business!! "
Dee
March 27, 2025
5
out of
5
rating by Dee
"Doug was awesome. He answered all my question. Got the right person doing what he does best"
We responded:
"Thank you for the great review! I'm so glad Doug was able to get you a competitive rate and earn your business for your auto and home insurance with my office and State Farm. Looking forward to servicing your insurance needs! Thank you"
Maria Rivero
March 24, 2025
5
out of
5
rating by Maria Rivero
"100 % recomendado. Siempre dispuestos a ayudarme. Raquel super atenta."
We responded:
"Maria- thank you for the kind review! So happy we can earn your business for your auto and home insurance needs with State Farm! "
laurie gilmore
March 24, 2025
5
out of
5
rating by laurie gilmore
"The staff here is very easy to work with, they are very knowledgeable, and they made switching my insurance a breeze. I would recommend anyone go to Emily Reno Smith with State Farm insurance."
We responded:
"Laurie- thank you for the kind review and recommendation! We appreciate you so much and thank you for allowing us to service your policies and insurance needs with my office and State Farm! "
Mercedes Alvarez
March 21, 2025
5
out of
5
rating by Mercedes Alvarez
"Excelente"
We responded:
"Thank you for the review!! So happy we can service you for your insurance needs with my office and State Farm. Thank you! "
natalie gilbert
March 20, 2025
5
out of
5
rating by natalie gilbert
"Emily has been so tremendously helpful as my insurance agent the last few years! I always feel relief and taken care of every single time I talk with her. I can’t recommend her enough!"
We responded:
"Natalie- thank you for the kind review! We so enjoy working with you for your insurance needs and happy that your experience with my office has been wonderful! We appreciate you!! "