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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alfredo Ramirez

July 8, 2024

5  out of  5 rating by Alfredo Ramirez
"Very welcoming and close to where I am! Nice people and good atmosphere, both Emily and Jeniva helped me understand my policy and gave me helpful information!"
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June 22, 2024

5  out of  5 rating by Erika
"Awesome experience with Doug Taylor of Emily Smith State Farm Agency!! He goes above and beyond to make sure you have the best rates available. I really appreciate his diligence and helpfulness. Thanks Doug!"
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Lyn Davis

June 20, 2024

5  out of  5 rating by Lyn Davis
"Thanks Doug for helping and eliminating the stress of transferring my coverage to this state. Even though I was already a State Farm customer, you made the transition from one agent to another stress free. The follow-up was on point! Thanks for corresponding and collaborating with my previous agent."
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Trina Lopez

June 19, 2024

5  out of  5 rating by Trina Lopez
"Doug was so helpful, polite and answered all my questions leading up to purchasing my auto policy! It was so nice to speak to someone that actually cares! Thank you so much Doug!! Look forward to doing more business with you on the future!!"
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Jenn Beck

June 13, 2024

5  out of  5 rating by Jenn Beck
"I just moved to Texas and contacted this office to transfer my state farm service and Jeniva was very pleasant, professional, and helpful. It was an easy process and I am grateful for her help."
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Tiffany Horton

May 17, 2024

5  out of  5 rating by Tiffany Horton
"I am so grateful that I switched over to State Farm. Everyone is super helpful, patient and kind. I am also paying way less than before."
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Gayle Warner

May 15, 2024

5  out of  5 rating by Gayle Warner
"I highly recommend Emily Reno Smith’s State Farm Insurance Office because of the professional and personalized service my husband and I have gotten from her (and previously her mother) and Jeniva Stoner for 39 years now. The more you bundle together, the more you save across the board!"
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Chidera Agolue

May 6, 2024

5  out of  5 rating by Chidera Agolue
"I decided to switch from Geico to State Farm after 6 years because I had had enough of the drastic price increases. My policy is even better now with State Farm than when I originally started with Geico. I’ve had the pleasure of working with Jeniva and Doug and they’re some friendly considerate people. Great service plus affordable rates! Thank you!"
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Jake Klein

April 23, 2024

5  out of  5 rating by Jake Klein
"Reached to State Farm for Auto and HomeOwners insurance. Jeniva Stoner got back to me right away and had all the information laid out for us to consider different coverages to compare and contrast for cost. Her quotes did not change once policies were finalized. It was a very professional interaction. Definitely recommend."
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Taylor Porter

April 16, 2024

5  out of  5 rating by Taylor Porter
"Doug was amazing and checked my eligibility for discounts and my price lowered! Very nice and called me on time every time. 10/10 agent."


April 11, 2024

5  out of  5 rating by LAGISHETTY ADITHYA
"I got the best quote from the state farm #best auto insurance"
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Lexus Sabo

April 2, 2024

5  out of  5 rating by Lexus Sabo
"Doug was amazing today, He made the process of getting insurance on both vehicles a breeze. He answered my questions and explained my coverage to me. Thank you for such a pleasant experience."
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Liana Ramazanova

March 28, 2024

5  out of  5 rating by Liana Ramazanova
"Wonderful experience. Thank you very much, Molly Boroughs and Emily Reno, Jeniva Stoner"
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Ethan Stotts

March 16, 2024

5  out of  5 rating by Ethan Stotts
"Pretty nice insurance company, they got me a hell of a deal on my car insurance after buying a new car that was newer than my last one and are extremely professional and welcoming. Wonderful people to work with I highly recommend these guys."
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Tiffany Fondren

March 14, 2024

5  out of  5 rating by Tiffany Fondren
"Jeniva has gone above and beyond for my family and our insurance needs. The experience is always personal and I know she is just a phone call away and always has my best interest in mind. Thank you Jeniva and Emily Reno State Farm!"
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Megan Perry

March 11, 2024

5  out of  5 rating by Megan Perry
"Jeniva Stoner assisted me in getting home insurance and hit the mark on everything. Purchasing a home includes many stressful steps, and thanks to her this was not one of them! She’s been on top of everything, communicative and patient throughout the whole process. I was also able to bundle my auto insurance saving me $30/month compared to my previous auto insurance provider"
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Carlos Sique

March 6, 2024

5  out of  5 rating by Carlos Sique
"Carlos Sique Jeniva stoner gave the best customer service that I ever had thanks Jeniva"
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Mason Burns

February 23, 2024

5  out of  5 rating by Mason Burns
"Great office and fantastic crew. Jeniva and Olivia are always available for questions and have helped me multiple times. Highly recommend Emily Smith as an agent!"
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Rona Miriam

February 23, 2024

5  out of  5 rating by Rona Miriam
"Super helpful and knowledgeable, got a better price than the others, quickly too. I highly recommend Jeniva Stoner!!!"
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Rhonda Morris

February 21, 2024

5  out of  5 rating by Rhonda Morris
"Awesome service! All the Agents are always eager to assist and answer any questions or concerns I may have!"
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February 20, 2024

5  out of  5 rating by alapin23
"Doug was great, very helpful. Got me a great deal on my cars and home insurance. I was nervous about the prices because of having a teen age driver on my policy but when I found out the price I was shocked . I was paying almost twice as much for two cars with my previous carrier!!! I also found out about some other ways to protect our vehicles that no one else told us about.. Thank you for all your help!!"
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Aemul Upendra

February 16, 2024

5  out of  5 rating by Aemul Upendra
"I want to thank jeniva stoner for going the extra mile, above and beyond by getting my how insurance and staying on the mortgage company to pay the insurance due via the escrow account. She kept her word and provided me the best insurance premium. Good job Jeniva Im so glad you are representing me. That is true customer service. Awesome job!!!"
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February 9, 2024

5  out of  5 rating by JILL BRUCE
"Doug was very helpful and attentive. He listened to what I needed and explained the coverages. He saved me quite a bit of money. Thank you, Doug!"
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Alondra Skinner

February 2, 2024

5  out of  5 rating by Alondra Skinner
"Great experience working with Jeniva!"
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Anil Reddy

January 25, 2024

5  out of  5 rating by Anil Reddy
"Received Great service as of now."