State Farm® Insurance Agent Emily Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amanda Lamkin
November 5, 2024
5
out of
5
rating by Amanda Lamkin
"I have been with State Farm for many years and Emily Smith is by far my favorite insurance agent. She has a very attentive and caring staff. They have helped me through several insurance claims and adjustments over the past year and they are very helpful in making things run smoothly during stressful situations. I highly recommend!! 🙌"
We responded:
"Amanda- thank you for the kind review! We love working with you and so glad your experience here at my office has been a remarkable one! We appreciate you so much and very happy to take care of all your insurance needs! "
Taylor White
October 30, 2024
5
out of
5
rating by Taylor White
"Had my insurance with Emily’s office for years and haven’t had any issues. Jeniva in the office has been awesome getting my new renters policy started, she’s made it super easy when everything is so hectic with moving to a new place! Thank you Jeniva!"
We responded:
"Taylor- thank you for the review! It has been a pleasure working with you for all your insurance needs. Happy to hear Jeniva took care of everything for your renter's insurance for your new place! We appreciate you and your business with my office!! "
Jamie G
October 29, 2024
5
out of
5
rating by Jamie G
"Worked with Raquel last week to make changes to one of my policies. Was planning to make a visit and she shared we could handle everything over the phone! Such wonderful customer service! Thanks, Raquel!"
We responded:
"Jamie- thank you for the review!! Glad Raquel could help with the updates to your policies and deliver remarkable customer service! We appreciate your business with my office! "
Jennifer Vue
October 23, 2024
5
out of
5
rating by Jennifer Vue
"My family and I just made our move from Wisconsin to Texas. Working with Jeniva from the Emily Smith State Farm office has updated our auto/renters insurance with such ease! We were given information about the changes from Wisconsin to Texas and even given different options to help us save money. I appreciated how simple it was to communicate and reach the office via phone and email, this made our decisions one less thing to worry about on our move here. Thank you for taking great care of us!!"
We responded:
"Jennifer- thank you so much for the kind review! We are so happy to help you with moving your insurance policies down to Texas and so glad Jeniva made the process so easy for you! We are excited to earn your business and look forward to servicing all your insurance needs with my office and State Farm. "
Marcia Colburn
October 22, 2024
5
out of
5
rating by Marcia Colburn
"Excelente"
We responded:
"Thank you for the review!! So happy we can service you for your insurance needs with my office and State Farm. Thank you! "
Randall Holman
October 18, 2024
5
out of
5
rating by Randall Holman
"My experience at the office of my agent, Emily, is always amazing due to the friendliness and eager helpfulness of everyone in the office. I am most appreciative."
We responded:
"Randy- thank you for the review!! We love working with you all for all your insurance needs. Thank you for your business with my office and State Farm! "
Deyondela Royall
October 17, 2024
5
out of
5
rating by Deyondela Royall
"Always there to answer questions when they arise. Satisfied customer!"
We responded:
"Thank you Deyondela for the review!! We appreciate your business and so glad we can service your insurance needs with my office! "
Rick Cortez
October 10, 2024
5
out of
5
rating by Rick Cortez
"Jeniva was pleasant to work with and very knowledgeable"
We responded:
"Rick - thank you for the review!! We appreciate you! "
Cathy Gurganus
September 23, 2024
5
out of
5
rating by Cathy Gurganus
"I have been a client of Emily Smith’s since moving to TX 2 1/2 years ago. She made all my insurance needs seamless while transitioning from out of state. She and her staff are professional, always courteous, and very knowledgeable about insurance, coverages, claims, etc. Emily and her staff always take time to ask how I’m doing and sincerely want to know. I feel like I’m in great hands with Emily and her staff. I would highly recommend them to anyone looking for a new insurance agent."
We responded:
"Cathy - thank you for the kind review! It has always been a pleasure working with you for all your insurance needs. I'm so glad your experience here at my office and State Farm has been a remarkable one. We appreciate you so much! Thank you"
Chad Barton
September 20, 2024
5
out of
5
rating by Chad Barton
"great people and experience"
We responded:
"Thank you Chad for the review!! We appreciate your business with my office and State Farm. So glad we could help you with all your insurance needs. "
Loree
September 12, 2024
5
out of
5
rating by Loree
"Doug was very helpful and answered every question with patience."
We responded:
"Thank you for the kind review!! So glad Doug was able to help you with your insurance needs! He is very knowledgeable and detailed - we are happy to have you as a customer here at my office and State Farm. Thank you"
Jesus Martinez
August 15, 2024
5
out of
5
rating by Jesus Martinez
"Excelente servicio y compromiso con sus clientes, personalmente los recomiendo 100%. Excellent service and commitment to their customers, I personally recommend them 100%."
We responded:
"Jesus- thank you for the review!! Happy to hear Doug got you all taken care of for your car insurance and home insurance. Thank you for your business! "
cailey Hawkins
August 7, 2024
5
out of
5
rating by cailey Hawkins
"When I was shopping around for new auto insurance not only was state farm the cheapest but this agent was super nice and helpful and I would definitely recommend them for all of your insurance needs!"
We responded:
"Cailey- thank you for the review!! I'm so happy you had a remarkable experience with my office and Jeniva who got you all taken care of for your car insurance. Jeniva is so friendly and knowledgeable and so happy we could earn your business with my office and State Farm! "
Linda Cook
August 6, 2024
5
out of
5
rating by Linda Cook
"Very friendly andpersonable staff who took care of my insurance needs"
We responded:
"Linda- thank you for the review! It has been wonderful to work with you and glad we could assist in transferring your auto insurance and renter's insurance from out of state to Texas with State Farm! Thank you! "
Dakota Gilder
July 25, 2024
5
out of
5
rating by Dakota Gilder
"Jeniva was amazing! 10/10"
We responded:
"Dakota- thank you for the review! Jeniva is so welcoming and thorough with all our clients and glad she was able to help you with your auto insurance needs! Thank you!! "
Adrian A
July 24, 2024
5
out of
5
rating by Adrian A
"I had a great experience getting a quote for my auto and renters insurance policy over the phone. It was very quick and easy working with the agents, especially Doug, compared to other insurance agencies I’ve gone through where it would take days or weeks to answer my questions."
We responded:
"Adrian- we are excited to earn your business for your auto insurance and renter's insurance! Glad that Doug was able to give you a very prompt and remarkable experience with signing up your coverage with State Farm. Thank you! "
Alfredo Ramirez
July 8, 2024
5
out of
5
rating by Alfredo Ramirez
"Very welcoming and close to where I am! Nice people and good atmosphere, both Emily and Jeniva helped me understand my policy and gave me helpful information!"
We responded:
"Thank you for the review Alfredo! We are excited to earn your business with our office and State Farm. I'm so glad Jeniva made the experience with switching your auto insurance very seamless and welcoming. Thank you! "
Erika
June 22, 2024
5
out of
5
rating by Erika
"Awesome experience with Doug Taylor of Emily Smith State Farm Agency!! He goes above and beyond to make sure you have the best rates available. I really appreciate his diligence and helpfulness. Thanks Doug!"
We responded:
"Erika- thank you for the review! So glad we could earn your business for your auto insurance and home insurance!! So happy to have you as a State Farm client! "
Lyn Davis
June 20, 2024
5
out of
5
rating by Lyn Davis
"Thanks Doug for helping and eliminating the stress of transferring my coverage to this state. Even though I was already a State Farm customer, you made the transition from one agent to another stress free. The follow-up was on point! Thanks for corresponding and collaborating with my previous agent."
We responded:
"Thank you for the review! So glad Doug was able to help with the transition of your State Farm policies here to Texas and the service was prompt and professional! We are excited to work with you here at our office! "
Trina Lopez
June 19, 2024
5
out of
5
rating by Trina Lopez
"Doug was so helpful, polite and answered all my questions leading up to purchasing my auto policy! It was so nice to speak to someone that actually cares! Thank you so much Doug!! Look forward to doing more business with you on the future!!"
We responded:
"Trina- thank you for the review! We are so happy to earn your business at our office and State Farm! "
Jenn Beck
June 13, 2024
5
out of
5
rating by Jenn Beck
"I just moved to Texas and contacted this office to transfer my state farm service and Jeniva was very pleasant, professional, and helpful. It was an easy process and I am grateful for her help."
We responded:
"Thank you Jenn! I'm so glad to hear Jeniva made the state to state transfer process so easy and a wonderful experience. We are excited to work with you here in Texas for your car insurance and renter's insurance. Thank you! "
Tiffany Horton
May 17, 2024
5
out of
5
rating by Tiffany Horton
"I am so grateful that I switched over to State Farm. Everyone is super helpful, patient and kind. I am also paying way less than before."
We responded:
"Tiffany- thank you for the review!! We appreciate your business and so glad we can help with all your insurance needs! We enjoy working with you and your family! "
Gayle Warner
May 15, 2024
5
out of
5
rating by Gayle Warner
"I highly recommend Emily Reno Smith’s State Farm Insurance Office because of the professional and personalized service my husband and I have gotten from her (and previously her mother) and Jeniva Stoner for 39 years now. The more you bundle together, the more you save across the board!"
We responded:
"Thank you Gayle! It was been a pleasure working with you and your family over the years! We are so glad to help you with your new home insurance and happy Jeniva was able to bundle all your insurance needs. "
Chidera Agolue
May 6, 2024
5
out of
5
rating by Chidera Agolue
"I decided to switch from Geico to State Farm after 6 years because I had had enough of the drastic price increases. My policy is even better now with State Farm than when I originally started with Geico. I’ve had the pleasure of working with Jeniva and Doug and they’re some friendly considerate people. Great service plus affordable rates! Thank you!"
We responded:
"Thank you Chidera for the review! We are so happy to earn your business for your auto insurance and glad Jeniva and Doug provided excellent service and a detailed review of your coverages! Thank you!! "
Jake Klein
April 23, 2024
5
out of
5
rating by Jake Klein
"Reached to State Farm for Auto and HomeOwners insurance. Jeniva Stoner got back to me right away and had all the information laid out for us to consider different coverages to compare and contrast for cost. Her quotes did not change once policies were finalized. It was a very professional interaction. Definitely recommend."
We responded:
"Thank you Jake for the kind review! Jeniva is always very thorough and so glad she was able to help you all with your home insurance and auto insurance with our office! We appreciate you all so much! "