State Farm® Insurance Agent Emily Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kaylyn Bradley
May 14, 2026
"Emily and Doug are efficient, friendly, and frankly awesome! They've been really helpful and informal regarding quotes and new policy details. Thank you for great assistance and warm welcome. :)"
Esther Turner
May 6, 2026
"Douglas Taylor was extremely helpful, understanding, and got us an incredible rate. I absolutely will highly reccomend him going forward."
"Esther- thank you so much for the review! We are thrilled to earn your business with my office and State Farm. Looking forward to working with you and your family for your insurance needs. Thank you! "
Ivionte Glover
May 4, 2026
"Absolutely love the team here at Emily Smith - State Farm Insurance! I just wrapped up getting my 4th car insured with Jeniva Stoner and she’s been incredibly easy to work with all four times I’ve done it. Her attention to deal and problem solving skills are top notch and the reason I keep coming back. Monthly premium is always way lower than I expect(and lower than their competitors) and takes little to no time when getting a vehicle insured. Will absolutely go back to Jeniva and this team anytime I need to be insured on home and auto! Love the convenience and professionalism offered by Emily Smith’s team!"
"Ivionte- thank you for the review!! We so enjoy working with you for all your insurance needs. I'm so glad Jeniva was able to help you with your policies- she is always so professional and detailed when helping our customers! We appreciate you! "
Shyra Cornelssen
May 1, 2026
"Jeniva was wonderful to work with. She was knowledgeable and patient. I feel good and safe doing business with her"
"Shyra- thank you for the kind review! Happy to hear your experience with Jeniva was a remarkable one! She is very knowledgeable and detailed - we appreciate your business with my office and State Farm! "
Shashank DB
April 29, 2026
"Jeniva, customer service is exceptional, she is good in understanding the home insurance requirement and do follow ups on the policy to be active and post follow ups to better handle the policy. I appreciate all her service on completing the home insurance policy without any back and forth issues."
"Shashank- thank you for the kind review! Happy that Jeniva was able to handle your property insurance here in Texas and make sure you are covered properly and provide exceptional service! We appreciate your business with my office and State Farm! "
Terry
April 22, 2026
"Emily Smith's office is great close to home and all the people who work there is super. They are friendly also get to know you personally. When I first went there to get info and costs as looking to change insurance company's the agent Jeniva who assisted me was great. It was about a year when I went back still had the work up from the first visit. Had no problems changing my insurances to State Farm from USAA. When I got rear ended got a e-mail from Emily asking if I was OK and if I needed anything or assistance they were there for me. I am pleased to be attached to Emily Smiths office, thank you for allowing me to come back to State Farm. Your office is 5 stars and kudos. Sorry it has taken me so long to get this done."
"Thank you for the kind review!! So happy to earn your business with my office and we absolutely enjoy working with you for all your insurance needs! Thank you!"
Mason Ortmyer
April 19, 2026
"Jeniva was fantastic. I was in and out in 15 minutes. She made everything super simple and was incredibly helpful! I would happily refer her to anyone."
"Mason, thank you for the kind review! So glad Jeniva was able to help you switch over to my office and State Farm and make the whole process very seamless! We look forward to working with you with your insurance needs. Thank you! "
Madison Warner
March 6, 2026
"My family has been with Statefarm originally with Kelly Reno as my parents agent since 1985. Since the transition to her daughter Emily and her team, we have continued all these years. Recently, I had to have a very quick turnaround opening a policy for renters insurance pressured by my apartment complex. Jeniva Stoner opened a policy with all the necessary documentation for me ready to send to my complex within 10 minutes. The whole team is incredible and there’s a reason my family have been there for decades. They truly care."
"Madison- thank you for the kind review! You and your family mean so much to me and my business over the years! Thank you for always putting your trust and confidence iin myself, team and State Farm. So glad we could get you taken care in a timely manner for your renter's insurance - we appreciate you! "
Sandra Spears
March 6, 2026
"Oh my goodness after paying a lot more for my car insurance for several years I was able to get great prices customer service and results from working with j e n i v i a thank you for your efforts and helping me to lower my overall cost at the car insurance and your friendly attitude was awesome great company."
"Thank you Sandra for the review! So happy we could earn your business for your car insurance and Jeniva was able to get you taken care of! Excited to work with you here at my office! "
Nhu Dam
March 4, 2026
"Working with Molly was a fantastic experience. I needed to add a new car to my policy, and she handled it instantly. Molly is very responsive, professional, and friendly. Thanks again for your help."
"Nhu- thank you for the kind review! Molly is exceptional with handling customer service needs and always goes above and beyond to take care of our clients. We so enjoy working with you and your family and appreciate your business with my office and State Farm! "
Anupam Thaur
March 3, 2026
"I’ve had the pleasure of working with Jeniva Stoner and Emily Smith for over five years, and I can honestly say the experience has been exceptional. They handle both my auto insurance and life insurance, and throughout this time they have consistently been professional, responsive, and incredibly knowledgeable. What stands out most is the relationship they’ve built with me. They take the time to explain options clearly, make sure I have the right coverage, and always look out for my best interests. Any time I’ve had questions or needed help, they’ve been quick to respond and genuinely supportive. I feel truly blessed to have such a reliable and trustworthy team managing something as important as my insurance. If you’re looking for professionals who care about their clients and go above and beyond, I highly recommend them."
"Thank you Anupam for the kind review! Jeniva and I always enjoy working with you for your insurance needs and we appreciate your confidence and trust in us! Thank you again for your business with my office! "
Olivio Correia
February 27, 2026
"Doug at State Farm was absolutely excellent. From start to finish, he was professional, knowledgeable, and extremely responsive. He took the time to clearly explain my coverage options, answered every question thoroughly, and made sure I understood exactly what I was getting. What stood out most was his attention to detail and genuine willingness to help. He didn’t rush the process and made sure everything was handled efficiently. It’s rare to find someone who combines expertise with great customer service the way Doug does. If you’re looking for an insurance agent who is reliable, transparent, and truly cares about his clients, I highly recommend Doug at State Farm."
"Thank you so much for the review! So glad to hear your experience with Doug was exceptional! We always pride ourselves on reviewing your coverages and making sure you are properly insured! We appreciate your business with my office and State Farm and look forward to taking care of your insurance needs! "
Morgan Simonton
February 20, 2026
"Doug did a great job and very kind guy"
"Thank you Morgan for the kind review! So glad Doug was able to help you with a competitive rate for your car insurance and made the process switching over to State Farm and my office very easy! Appreciate you and your business! "
Krishna K
February 19, 2026
"Raquel and Doug was very helpful in setting up my rental insurance. It was very fast and easy. I definitely recommend this place to anyone."
"Krishna- thank you for the review! Glad Doug was able to quickly get your renter's insurance set up for you and for good coverage and price! We appreciate your business with my office. "
Ted LeVake
February 19, 2026
"Everyone here is so nice to work with. Very knowledgeable and helpful. They are absolutely the best."
"Ted- thank you for the review!! Glad to hear your experience with my team and office has been remarkable. We appreciate your business for your car insurance and travel trailer insurance with State Farm! "
Rachel
January 28, 2026
"Doug is very helpful and provided the information I looking for. Very knowledgeable about the products."
"Rachel- thank you for the review! Happy to hear Doug was able to get you all taken care of for your car insurance and renter's insurance! Very excited to earn your business with my office and State Farm - thank you! "
merissa magno
January 16, 2026
"Switching our car and home owners insurance has never been more easy! Douglas was extremely friendly, informative and beyond responsive. He found us ridiculously great rates while providing customer service that feels neighbor like, which is this day and age is hard to find. I would highly recommend Douglas as your insurance agent!"
"Merissa- thank you for the review!! So glad Doug was able to help you get a competitive rate for your car insurance and home insurance! Happy we could earn your business with my office and State Farm! "
Sreenivas P
December 30, 2025
"Jeniva was fantastic to work with. She explained my auto insurance options clearly, made the quote-to-payment process quick and easy, and found excellent coverage at a great rate. I highly recommend her to anyone who wants friendly, professional service."
"Thank you Sreenivas for the review! Happy to hear Jeniva made the process switching your auto insurance to State Farm and my office very seamless and easy! We appreciate your business and excited to work with you! Thank you"
Michael W
December 22, 2025
"Amazing. Real people that answer and return calls and are friendly! I left another insurance company due to no real people to speak with and much higher rates!! Thanks for being there Emily and team!!!!"
"Michael- thank you for the kind review! My team and I are always happy to assist and provide the best service to our customers. We appreciate you and your business with my office and State Farm! Thank you"
Robert Bell
December 22, 2025
"I have worked with Emily over 5 years and their customer service is second to none. They make sure you are taken care of in a very timely manner. Emily and team does not rush you through your question by making sure you are satisfied with their response. I could not be more impressed with their service!!"
"Robert- thank you for the kind review! You and your family are such a pleasure to work with and we appreciate your business with my office and State Farm. Thank you so much! "
Crosby Shutley
December 16, 2025
"Working with Molly has been extremely easy and pleasurable. She is an experienced professional with exceptional customer service skills. When I have a question, I get an answer promptly."
"Crosby- thank you for the 5 star review! Molly is so detailed oriented, friendly and always has the best interest of clients in mind. I'm so glad your experience at my office has been remarkable. Thank you for your business- we appreciate you so much! "
Chris V
December 16, 2025
"Molly & Raquel who are part of Emily's team have always been very helpful & goes above and beyond for you. They're quick to respond, thorough and have your best interest at heart. Yes, State Farm is a bit pricer compared to their competitors, but the kind of customer service they provide it's well worth it."
"Chris- thank you for the kind review! So happy to hear the service at my office has always been top notch for you! Molly and Raquel are always professional, prompt and want to make sure you are taken care of! We appreciate your business with my office and State Farm! "
Debbie Hansen
December 15, 2025
"Outstanding service from the top down…Emily, Geniva, Molly, and Doug. Everyone is very knowledgeable and willing to always answer all my questions pertaining to insurance. I have been extremely pleased with their service. Wish I was in control of their salaries…each of them deserve a raise! 👍👏✅"
"Debbie- thank you for the review!! It's a pleasure working with you for all your insurance needs. We love working with you and appreciate your business with my office and State Farm! Thank you "
Itzel Estrada
December 5, 2025
"Douglas was incredibly helping in getting me a quote that fit my budget. His service was calm and friendly and knowledgeable"
"Itzel- thank you for the kind review! Happy to hear Doug was able to take care of your auto insurance and for a competitive price with State Farm and my office! Excited to work with you! "
Sofia Campos
December 4, 2025
"Great and helpful team."
"Sofia- thank you for the kind review! Pleasure working with you for your insurance needs and so glad the service from my office is always helpful! We appreciate you! "