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State Farm® Insurance Agent Emily Smith

5 out of 5 average rating (135 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Robert Ramirez

June 9, 2023

5  out of  5 rating by Robert Ramirez
"Highly recommended Emily and her team are always there to help and get you the best quotes. I got my auto and homeowners insurance, Doug helped me out with My homeowners insurance and he was awesome! explain everything and took care of what I needed. Hands down there best in Aubrey"

Rebecca Lindgren

June 6, 2023

5  out of  5 rating by Rebecca Lindgren
"Great customer service and friendly staff!"

Ted LeVake

June 1, 2023

5  out of  5 rating by Ted LeVake
"Great place. Everyone is so nice and helpful. Good rates and coverage. I am very glad I found them."

patlolla sailaja

May 31, 2023

5  out of  5 rating by patlolla sailaja
"Had a wonderful experience and were always prompt in responding"

Sana G.

May 31, 2023

5  out of  5 rating by Sana G.
"Douglas Taylor was amazing! Explained my coverage to me throughly and helped me get the lowest rate and great discounts"

Thinh Dinh

May 12, 2023

5  out of  5 rating by Thinh Dinh
"Very fast and professional!"

Hagen Hoffman

May 9, 2023

5  out of  5 rating by Hagen Hoffman
"Emily was very patient and helpful while helping me!"

Amanda A

May 7, 2023

5  out of  5 rating by Amanda A
"Thank you Doug for all your help today! I am so excited to join State Farm and I appreciate you taking the time to help me set up my policy. You're the best!"

Sarah Gulledge

April 19, 2023

5  out of  5 rating by Sarah Gulledge
"I wish I could give 10 stars! After recently moving to the area and trying to find the best rate with the best coverage, I am so happy with our decision to go with this agency! Jeniva was so helpful every step of the way and took such wonderful care of us, she made everything such a breeze! She has even called multiple times to check on us and make sure we are happy with our coverage, that’s what I love about having a local agency! The staff in this office genuinely care about their clients and that speaks volumes!"
Profile photo of Mike W

Mike W

April 18, 2023

5  out of  5 rating by Mike W
"After 30+ years of loyalty to my Allstate agent, it was time to make a change. It became impossible to speak to a live human and calls went unanswered. After at 50% rate increase, it was time to shop around. Doug and Emily actually picked up the phone and shared a passion for their business and clients 👍. A SUBSTANTIAL decrease in my H/O and auto policy. Highly recommend talking with Doug for a quote!"

Charles U. Farley

April 7, 2023

5  out of  5 rating by Charles U. Farley
"Doug was very helpful. He made the whole process of switching insurance companies easy. Thank you!"

Robert Friess

February 27, 2023

5  out of  5 rating by Robert Friess
"Emily and Doug Taylor were extremely helpful after we moved here from Michigan. They help with all of our policies and kept us from getting into trouble. If you want an agent who is not pushy but wants to help to with your insurance needs, give them a call! I am hard to work with at times FYI."

keyla Reyes

February 15, 2023

5  out of  5 rating by keyla Reyes
"Great experience with this company. Emily & Doug are very nice & they like to make sure you are doing good and that you are satisfied.. But besides that State farm is a great company out there.. I would suggest it for the ones that are looking.. All the Benefit Coverage are very helpful Thank you.."

Sarah Phillips

November 27, 2022

5  out of  5 rating by Sarah Phillips
"Emily Reno Smith & her State Farm team have provided the BEST customer service, hands down, that I have ever had dealing with an insurance agency. From the kind interactions & prompt replies, to the team providing multiple ways to get a quick response - including text. Emily makes herself available and always goes above and beyond to make sure that we clearly understand every part of our policies. Even after we moved out of state and were forced to move to a new agent, Emily continued to help us through the transition. If only Emily moved with us! I can't recommend Emily & her team enough!"

Chad Carter

November 16, 2022

5  out of  5 rating by Chad Carter
"We had the best experience with Jeniva at State Farm. We signed up for both car and homeowner's insurance and Jeniva answered all of our questions and made the transition go smoothly. Thanks so much Jeniva and State Farm!"

Rebecca F

November 9, 2022

5  out of  5 rating by Rebecca F
"Doug at Emily Smith agency is amazing. Professional and knowledgeable"

DeAndrae Collins

November 1, 2022

5  out of  5 rating by DeAndrae Collins
"She's amazing"

Mangal Dhoubhadel

October 31, 2022

5  out of  5 rating by Mangal Dhoubhadel
"Friendly Insurance agent, professional service."

Jo Pes

October 9, 2022

5  out of  5 rating by Jo Pes
"We had a great experience at Emily Reno’s office. Doug has been very thorough checking all available savings we can have both in our home and auto insurance (he gave us great coverage at the lowest price). BEST insurance agency, GREAT staff….."

Glenda Hobbs

October 7, 2022

5  out of  5 rating by Glenda Hobbs
"Doug was very helpful with all my insurance needs. I really appreciate his expertise"

Donald Everett Gay

October 5, 2022

5  out of  5 rating by Donald Everett Gay
"Great experience with this office. Met all my needs and gave us a great insurance plan."

Laura Adams

October 4, 2022

5  out of  5 rating by Laura Adams
"Emily and Doug have been extremely helpful moving from Florida to Texas and assisting with switching all of our cars and home insurance. I could not recommend them enough!"

Chandler Poell

September 28, 2022

5  out of  5 rating by Chandler Poell
"The customer service provided by Emily Smith and staff at State Farm is exceptional. Jeniva has been a huge help in providing great service to my insurance needs."

Bob Friess

September 15, 2022

5  out of  5 rating by Bob Friess
"Emily always has our best interests in mind! Always friendly and helpful!"

Albert Johnson

August 9, 2022

5  out of  5 rating by Albert Johnson
"Great Place,Great customer service Doug & Emily are great people I love the attitude & services I’m glad I choose this place ❤️ D.Martin"