State Farm® Insurance Agent Emily Smith

"Working with Molly has been extremely easy and pleasurable. She is an experienced professional with exceptional customer service skills. When I have a question, I get an answer promptly."

"Molly & Raquel who are part of Emily's team have always been very helpful & goes above and beyond for you. They're quick to respond, thorough and have your best interest at heart. Yes, State Farm is a bit pricer compared to their competitors, but the kind of customer service they provide it's well worth it."

"Outstanding service from the top down…Emily, Geniva, Molly, and Doug. Everyone is very knowledgeable and willing to always answer all my questions pertaining to insurance. I have been extremely pleased with their service. Wish I was in control of their salaries…each of them deserve a raise! 👍👏✅"

"Douglas was incredibly helping in getting me a quote that fit my budget. His service was calm and friendly and knowledgeable"

"Great and helpful team."

"Didn’t like the fact that I called trying to transfer my insurance to Texas and asked for quotes. I was told I would have to receive a call back in 15-20 minutes which isn’t normal because it doesn’t take that long for a quote, Especially since I’m already with state farm. I called at 9:45 am and it’s 1pm now and I still haven’t heard back. I called another agent and they helped me in less than 5 minutes. Wouldn’t recommend."

"Raquel was attentive and took care of swapping out of one of my vehicles within minutes. Completely professional. This agency has been a pleasure to work with."

"Doug was amazing to work with. Very prompt in his responses. He made it such an easy process with great communication! Thank you Doug!"

"My overall experience with Emily Smith — State Farm Insurance Agent has been truly exceptional. From the very beginning, she took the time to understand my needs, explained coverage options clearly, and guided me toward the right choices for my home and auto. Her responsiveness has been consistently impressive—every question, request, or policy change has been handled quickly and with care. Most importantly, Emily brings a genuine sense of empathy and professionalism, making even complex or stressful situations feel manageable. Whether providing proactive advice or steady support during claims, she has always acted as a trusted partner. Her dedication, knowledge, and follow-through have made my long-term experience outstanding, and I highly recommend her."

"Mrs Emily and her staff are the best. Very knowledgeable and go above and beyond in customer service"

"Emily and Doug both helped me out. They both answered all of my questions and didn’t push me to make my decision. Doug went into all details about what my new policy entails and I couldn’t be more pleased!"

"Anjelika was an amazing huge help. Got our auto and home insurance without any problems. She’s so sweet! Great coverage too!"

"Working with Doug and Emily’s team is always a pleasure. Very responsive and attentive to the needs of their people. I can’t recommend them enough! Thanks Doug!"

"I had an awesome customer experience with Anjelica from the Emily Smith State Farm office. It’s not too often these days that you get a call about your insurance coverage in N. Dallas that actually saves you money. Well I did and it made my day! Anjelica was able to offer me competitive pricing on my auto insurance that cut my premium in half (true story) and by bundling w/my home insurance I was able to get reduced pricing there too. She was knowledgeable about the product and was very personable in answering all of my questions. If you’re looking for a competitive quote I’d definitely recommend the Emily Smith State Farm office. What a blessing!"

"Awesome and Doug was kind and, very helpful! Savings was also amazing!"

"Emily and her team (shoutout to Raquel as well) have been fantastic to work!"

"Very nice people and great service"

"I have had this company handling my insurance for 5+years and they are all amazing. Jeniva Stoner is very professional and punctual responding to any and all questions. I will continue to do business with people like them."

"So happy I have Jeniva as my agent she is always on top of everything related to insurance. She knows it all, explains it well and is the best communicator! Don’t know what we would do without her!"

"Since switching to State Farm my experience has been great! Jeniva has mad the whole process very easy getting the perfect insurance policy!"

"Emily Smith is very Welcoming and Thorough with explaining the policies, which helped me choose the best policies for My Family."

"Doug really helped me to get the insurance coverage I need. He was very responsive. Great customer service. Thanks so much Doug!"

"Emily, Molly and Jeniva have been my Rock Star insurance ladies. They have served me personally and my business for three years now and they have been great. They are attentive, responsive and caring to my requests and concerns. I would highly recommend this team if you are looking for above standard service. Keep it up ladies!"

"My husband and I decided to get a quote from State Farm, as our insurance continues to go up every year, even though we have not had any claims. Douglas Taylor was so kind and helpful. He made the process of switching to State Farm so easy and saved us money in the process. I am very thankful for his service and expertise, and I will continue to tell others so that he can help them."

"I recently moved to Texas and Jeneva was so helpful and made the insurance move a pleasure. Since then I have called the office a number of times and she has always responded, professionally, and efficiently above and beyond. It’s a great relief to have someone like her to answer questions and help resolve issues. I highly recommend both Jeneva and the Emily Smith office. They are great!"