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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Rivero

Maria Rivero

February 21, 2025

5  out of  5
rating by Maria Rivero
"100 % recomendado. Siempre dispuestos a ayudarme. Raquel super atenta."
We responded:
"Maria- thank you for the kind review! So happy we can earn your business for your auto and home insurance needs with State Farm! "
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Jacob White

February 18, 2025

5  out of  5
rating by Jacob White
"I’ve worked with Emily Smith’s team since 2017 and couldn’t be happier. Her staff has been there for me no matter the issues."
We responded:
"Thank you Jacob for the kind review! It's a pleasure working with you for all your insurance needs. We are here if you need anything and so glad the service has always been prompt and remarkable for you. "
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josue quevedo

February 17, 2025

5  out of  5
rating by josue quevedo
"muy buena atencion"
We responded:
"Thank you for the review! Happy we could earn your business with State Farm for your car insurance!! "
Profile photo of Rosse V

Rosse V

February 14, 2025

5  out of  5
rating by Rosse V
"I must say that I was assisted by a girl named Raquel, who was very kind and explained every step and every detail about my coverage, her customer service was exceptional and best of all is that she spoke Spanish for me."
We responded:
"Rosa- thank you for the review! So glad Raquel was able to get you taken care of and provide exceptional customer service! We are so happy to earn your business for your auto insurance and renter's insurance with my office and State Farm. "
Profile photo of Brandy Anderson

Brandy Anderson

February 13, 2025

5  out of  5
rating by Brandy Anderson
"Always super helpful and quick with my quotes!"
We responded:
"Brandy- thank you for the review! We are so happy to service your insurance needs for your auto insurance and renter's insurance with my office and State Farm. I'm so glad we always deliver good service for you!!"
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Anabel cardenas

February 4, 2025

5  out of  5
rating by Anabel cardenas
"Mi experiencia con ellos es excelente; estamos super contentos Com esta aseguranza y cada vez que necesitamos ayuda siempre están 👍🏼🙏🏼"
We responded:
"Thank you for the review! We are so happy to help you with your insurance needs with State Farm and the service we deliver is a remarkable experience for you! "
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Kamryn Johnson

January 20, 2025

5  out of  5
rating by Kamryn Johnson
"I had a wonderful experience working with Doug. Not only did he provide excellent and efficient service, he was actually able to bring my auto policy down from what was initially quoted. He has answered every question I have had quickly, and has made the process of getting insurance quick and easy. I highly recommend this State Farm office, and if you go with them, ask for Doug!"
We responded:
"Kamryn- thank you for the kind review! Glad Doug was able to answer all your insurance questions and get a good deal on your car insurance! Happy to have you as a customer with my office and State Farm! "
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Eli Schwartz

January 10, 2025

5  out of  5
rating by Eli Schwartz
"Jeniva Stoner, Emily and Molly are all great to work with!"
We responded:
"Eli- thank you for the review!! We enjoy having you as a client of our office and appreciate your business with us and State Farm! Thank you!! "
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Akira Carr

December 17, 2024

5  out of  5
rating by Akira Carr
"Helped me with my quote and was there every step of the process makes me feel confident if I have any needs in the future"
We responded:
"Akira- thank you for the review! Happy to earn your business for your auto insurance and glad you had a good experience with my office! "
Profile photo of victor zapata

victor zapata

December 16, 2024

5  out of  5
rating by victor zapata
"Emily Smith helped me get the insurance that I needed and she answered all my questions."
We responded:
"Thank you Victor! We appreciate your business for your auto insurance with my office and State Farm! "
Profile photo of Manuel “NABITO” Ganoza

Manuel “NABITO” Ganoza

December 9, 2024

5  out of  5
rating by Manuel “NABITO” Ganoza
"Emily and her great team are always there to answer any questions in the most pleasant way. They offer the BEST rates, advice and guidance throughout the entire process to make sure they find what’s best for their clients and of course our needs!"
We responded:
"Thank you for the kind review!! We appreciate your business with my office and State Farm. It's a pleasure working with you and servicing your policies! "
Profile photo of ABS (boo-jan)

ABS (boo-jan)

December 3, 2024

5  out of  5
rating by ABS (boo-jan)
"The agency staff are always friendly and available to answer and help customers needs. Thank you for being available at the time ot need."
We responded:
"Thank you for the review!! It's a pleasure working with you and your family for all your insurance needs. We appreciate you all so much and thank you for your business with my office and State Farm "
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Ezra

November 25, 2024

5  out of  5
rating by Ezra
"Jeniva was super helpful when I was getting my first personal car insurance. She helped me over the phone for a quote and then to activate it when I went to the office. I needed the plan before the holidays and she made it happen! And the quote is very competitive and better than other quotes I got!"
We responded:
"Ezra- thank you for the review!! Happy your experience with purchasing your auto insurance was a seamless and remarkable one with Jeniva and that is a very competitive price! Excited to earn your business with my office and State Farm. Thank you! "
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Diniqua Bell

November 22, 2024

5  out of  5
rating by Diniqua Bell
"I have been a client for about 2 years. The hospitality and diligence of Emily and her team is excellent. They are reliable, professional and informal. I would highly recommend their service."
We responded:
"Thank you Diniqua for the review! It's a pleasure working with you and so glad to hear your experiences with my office have been remarkable. We appreciate you! "
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Trey Hendon

November 21, 2024

5  out of  5
rating by Trey Hendon
"I've had the pleasure of having this office as my insurance provider for the past 2 years. Emily and her team do an outstanding job when it comes to communication—she's always quick to respond, clear, and thorough in addressing any questions or concerns I have. Her follow-up is second to none, ensuring that I’m always in the loop and that everything is handled in a timely manner. It's rare to find such a dedicated, personable, and reliable agent, and I highly recommend Emily and her team to anyone looking for great insurance support."
We responded:
"Trey- thank you for the review! We appreciate you and your business with my office and State Farm for all your insurance needs. You are so wonderful to work with and always happy to hear the great feedback for my office. Thank again for the kind review! "
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Unknown

November 15, 2024

5  out of  5
rating by Unknown
"Doug was really helpful and efficient in getting my renters insurance quote. He also followed up to see if I needed anything further. He was very professional."
We responded:
"Thank you for the review!! So glad Doug got you all taken care of for your renter's insurance with my office and State Farm. Thank you! "
Profile photo of Amanda Lamkin

Amanda Lamkin

November 5, 2024

5  out of  5
rating by Amanda Lamkin
"I have been with State Farm for many years and Emily Smith is by far my favorite insurance agent. She has a very attentive and caring staff. They have helped me through several insurance claims and adjustments over the past year and they are very helpful in making things run smoothly during stressful situations. I highly recommend!! 🙌"
We responded:
"Amanda- thank you for the kind review! We love working with you and so glad your experience here at my office has been a remarkable one! We appreciate you so much and very happy to take care of all your insurance needs! "
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Taylor White

October 30, 2024

5  out of  5
rating by Taylor White
"Had my insurance with Emily’s office for years and haven’t had any issues. Jeniva in the office has been awesome getting my new renters policy started, she’s made it super easy when everything is so hectic with moving to a new place! Thank you Jeniva!"
We responded:
"Taylor- thank you for the review! It has been a pleasure working with you for all your insurance needs. Happy to hear Jeniva took care of everything for your renter's insurance for your new place! We appreciate you and your business with my office!! "
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Jamie G

October 29, 2024

5  out of  5
rating by Jamie G
"Worked with Raquel last week to make changes to one of my policies. Was planning to make a visit and she shared we could handle everything over the phone! Such wonderful customer service! Thanks, Raquel!"
We responded:
"Jamie- thank you for the review!! Glad Raquel could help with the updates to your policies and deliver remarkable customer service! We appreciate your business with my office! "
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Jennifer Vue

October 23, 2024

5  out of  5
rating by Jennifer Vue
"My family and I just made our move from Wisconsin to Texas. Working with Jeniva from the Emily Smith State Farm office has updated our auto/renters insurance with such ease! We were given information about the changes from Wisconsin to Texas and even given different options to help us save money. I appreciated how simple it was to communicate and reach the office via phone and email, this made our decisions one less thing to worry about on our move here. Thank you for taking great care of us!!"
We responded:
"Jennifer- thank you so much for the kind review! We are so happy to help you with moving your insurance policies down to Texas and so glad Jeniva made the process so easy for you! We are excited to earn your business and look forward to servicing all your insurance needs with my office and State Farm. "
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Marcia Colburn

October 22, 2024

5  out of  5
rating by Marcia Colburn
"Excelente"
We responded:
"Thank you for the review!! So happy we can service you for your insurance needs with my office and State Farm. Thank you! "
Profile photo of Randall Holman

Randall Holman

October 18, 2024

5  out of  5
rating by Randall Holman
"My experience at the office of my agent, Emily, is always amazing due to the friendliness and eager helpfulness of everyone in the office. I am most appreciative."
We responded:
"Randy- thank you for the review!! We love working with you all for all your insurance needs. Thank you for your business with my office and State Farm! "
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Deyondela Royall

October 17, 2024

5  out of  5
rating by Deyondela Royall
"Always there to answer questions when they arise. Satisfied customer!"
We responded:
"Thank you Deyondela for the review!! We appreciate your business and so glad we can service your insurance needs with my office! "
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Rick Cortez

October 10, 2024

5  out of  5
rating by Rick Cortez
"Jeniva was pleasant to work with and very knowledgeable"
We responded:
"Rick - thank you for the review!! We appreciate you! "
Profile photo of Cathy Gurganus

Cathy Gurganus

September 23, 2024

5  out of  5
rating by Cathy Gurganus
"I have been a client of Emily Smith’s since moving to TX 2 1/2 years ago. She made all my insurance needs seamless while transitioning from out of state. She and her staff are professional, always courteous, and very knowledgeable about insurance, coverages, claims, etc. Emily and her staff always take time to ask how I’m doing and sincerely want to know. I feel like I’m in great hands with Emily and her staff. I would highly recommend them to anyone looking for a new insurance agent."
We responded:
"Cathy - thank you for the kind review! It has always been a pleasure working with you for all your insurance needs. I'm so glad your experience here at my office and State Farm has been a remarkable one. We appreciate you so much! Thank you"