State Farm® Insurance Agent Emily Smith

"My family has been with Statefarm originally with Kelly Reno as my parents agent since 1985. Since the transition to her daughter Emily and her team, we have continued all these years. Recently, I had to have a very quick turnaround opening a policy for renters insurance pressured by my apartment complex. Jeniva Stoner opened a policy with all the necessary documentation for me ready to send to my complex within 10 minutes. The whole team is incredible and there’s a reason my family have been there for decades. They truly care."

"Oh my goodness after paying a lot more for my car insurance for several years I was able to get great prices customer service and results from working with j e n i v i a thank you for your efforts and helping me to lower my overall cost at the car insurance and your friendly attitude was awesome great company."

"Working with Molly was a fantastic experience. I needed to add a new car to my policy, and she handled it instantly. Molly is very responsive, professional, and friendly. Thanks again for your help."

"I’ve had the pleasure of working with Jeniva Stoner and Emily Smith for over five years, and I can honestly say the experience has been exceptional. They handle both my auto insurance and life insurance, and throughout this time they have consistently been professional, responsive, and incredibly knowledgeable. What stands out most is the relationship they’ve built with me. They take the time to explain options clearly, make sure I have the right coverage, and always look out for my best interests. Any time I’ve had questions or needed help, they’ve been quick to respond and genuinely supportive. I feel truly blessed to have such a reliable and trustworthy team managing something as important as my insurance. If you’re looking for professionals who care about their clients and go above and beyond, I highly recommend them."

"Doug at State Farm was absolutely excellent. From start to finish, he was professional, knowledgeable, and extremely responsive. He took the time to clearly explain my coverage options, answered every question thoroughly, and made sure I understood exactly what I was getting. What stood out most was his attention to detail and genuine willingness to help. He didn’t rush the process and made sure everything was handled efficiently. It’s rare to find someone who combines expertise with great customer service the way Doug does. If you’re looking for an insurance agent who is reliable, transparent, and truly cares about his clients, I highly recommend Doug at State Farm."

"Doug did a great job and very kind guy"

"Raquel and Doug was very helpful in setting up my rental insurance. It was very fast and easy. I definitely recommend this place to anyone."

"Everyone here is so nice to work with. Very knowledgeable and helpful. They are absolutely the best."

"Doug is very helpful and provided the information I looking for. Very knowledgeable about the products."

"Switching our car and home owners insurance has never been more easy! Douglas was extremely friendly, informative and beyond responsive. He found us ridiculously great rates while providing customer service that feels neighbor like, which is this day and age is hard to find. I would highly recommend Douglas as your insurance agent!"

"Jeniva was fantastic to work with. She explained my auto insurance options clearly, made the quote-to-payment process quick and easy, and found excellent coverage at a great rate. I highly recommend her to anyone who wants friendly, professional service."

"Amazing. Real people that answer and return calls and are friendly! I left another insurance company due to no real people to speak with and much higher rates!! Thanks for being there Emily and team!!!!"

"I have worked with Emily over 5 years and their customer service is second to none. They make sure you are taken care of in a very timely manner. Emily and team does not rush you through your question by making sure you are satisfied with their response. I could not be more impressed with their service!!"

"Working with Molly has been extremely easy and pleasurable. She is an experienced professional with exceptional customer service skills. When I have a question, I get an answer promptly."

"Molly & Raquel who are part of Emily's team have always been very helpful & goes above and beyond for you. They're quick to respond, thorough and have your best interest at heart. Yes, State Farm is a bit pricer compared to their competitors, but the kind of customer service they provide it's well worth it."

"Outstanding service from the top down…Emily, Geniva, Molly, and Doug. Everyone is very knowledgeable and willing to always answer all my questions pertaining to insurance. I have been extremely pleased with their service. Wish I was in control of their salaries…each of them deserve a raise! 👍👏✅"

"Douglas was incredibly helping in getting me a quote that fit my budget. His service was calm and friendly and knowledgeable"

"Great and helpful team."

"Didn’t like the fact that I called trying to transfer my insurance to Texas and asked for quotes. I was told I would have to receive a call back in 15-20 minutes which isn’t normal because it doesn’t take that long for a quote, Especially since I’m already with state farm. I called at 9:45 am and it’s 1pm now and I still haven’t heard back. I called another agent and they helped me in less than 5 minutes. Wouldn’t recommend."

"Raquel was attentive and took care of swapping out of one of my vehicles within minutes. Completely professional. This agency has been a pleasure to work with."

"Doug was amazing to work with. Very prompt in his responses. He made it such an easy process with great communication! Thank you Doug!"

"My overall experience with Emily Smith — State Farm Insurance Agent has been truly exceptional. From the very beginning, she took the time to understand my needs, explained coverage options clearly, and guided me toward the right choices for my home and auto. Her responsiveness has been consistently impressive—every question, request, or policy change has been handled quickly and with care. Most importantly, Emily brings a genuine sense of empathy and professionalism, making even complex or stressful situations feel manageable. Whether providing proactive advice or steady support during claims, she has always acted as a trusted partner. Her dedication, knowledge, and follow-through have made my long-term experience outstanding, and I highly recommend her."

"Mrs Emily and her staff are the best. Very knowledgeable and go above and beyond in customer service"

"Emily and Doug both helped me out. They both answered all of my questions and didn’t push me to make my decision. Doug went into all details about what my new policy entails and I couldn’t be more pleased!"

"Anjelika was an amazing huge help. Got our auto and home insurance without any problems. She’s so sweet! Great coverage too!"